# Will my child receive duplicate crates?

> Don't worry! Our system automatically identifies new orders where a child has received a subscription before and links the crate histories to prevent duplicates

Source: https://kiwico.kustomer.help/en_us/will-my-child-receive-duplicate-crates-Skhx2wgGw

Last updated: 2026-05-18T20:20:31.238Z

Don't worry! Our system automatically identifies new orders where a child has received a subscription before and links the crate histories — including past, present, and new subscriptions — to ensure we never ship duplicate crate themes. This means every crate your child receives will be fresh and exciting, with no repeats. We also check any individual crate orders placed by the same account, so standalone purchases won't be sent again as part of an active subscription.

We have a wide variety of crate themes designed and ready for shipment, so you can confidently renew a subscription knowing your child will always receive something new. And if your child has worked through all eligible crates within their current subscription line, you can easily [switch](https://kiwico.kustomer.help/en_us/how-do-i-switch-my-subscription-to-a-different-crate-line-rkbAsvlzv) into a different subscription line to keep the discoveries coming!

If you do happen to receive a duplicate crate, or if your child has multiple subscriptions and you'd like to confirm they are properly linked in our system, please don't hesitate to reach out to our customer care team. We're always happy to review your account and resolve any concerns as quickly as possible.
